Archive for September, 2009

What to expect from a furnace inspection

Wednesday, September 30th, 2009

The old adage “if it isn’t broken, don’t fix it” should not apply when it comes to your household heating system. Like a car, your furnace is a running machine that needs regular tune-ups to ensure its efficiency and longevity. You wouldn’t wait more than a year to give your car an oil change, so don’t wait until your furnace breaks down to call for service.

A clean, well-adjusted heating system will save you money on fuel and will prolong furnace life. The cost of annual servicing is modest, especially when compared with the price of a new furnace.

There is some maintenance that homeowners can undertake themselves, such as the cleaning and replacing of filters. To ensure safe and efficient operation

of a heating system, however, homeowners should have their furnace inspected and cleaned annually by a qualified service technician.

Homeowners searching for a qualified heating contractor in their area can access a user-friendly website -www.hrai.ca or toll-free at 1-877-467-HRAI.

This site lists contractor members of the Heating, Refrigeration and Air Conditioning Instituted of Canada (HRAI), a national trade association.

Inspections performed by a licensed technician will include the following:

- Safety test for carbon monoxide (CO)

- Check for hazardous debris in the chimney flue

- Check operations of thermostat and safety controls

- Check gas pilot safety system and clean as required

Do not get burned by furnace fraud

Tuesday, September 29th, 2009

Fall is the ideal time of year to have your furnace serviced – before the busy winter season starts.

Better Business Bureau warns the public to be cautious about misleading door-to-door heating contractors who may use scare tactics to convince homeowners to buy a new furnace or authorize expensive, but unneeded, repairs to their existing heating system.

“Every fall we see a spike in consumers contacting us about heating contractors showing up door-to-door offering everything from duct cleaning to furnace inspections,” says Lynda Pasacreta, BBB President and CEO.

“While most furnace companies are reputable, competent and fair; con artists may try to frighten you into unnecessary installations or repairs using fear as their main tactic.”

The BBB has received reports of con artists who tried to frighten consumers into purchasing a new heating with warnings that their heating system is leaking dangerous gases that could explode or poison those inside the house.

In another example, earlier this year, the White Rock RCMP reported that several residents had been contacted by a company called “Can Fix It”, a gas inspection service. RCMP alleges that a representative from “Can Fix It” stated that they are designated by the City of White Rock’s “Gas inspections” to do gas line and equipment inspections around the house for a standard fee of $89.

The company had no authorization from the City of White Rock to act on its behalf.

From July to September, BBB received 1339 consumer inquiries for heating contractors in 2009 compared to 272 inquiries from last year.

While this has not resulted in a higher number of complaints in the industry, BBB has noticed consumers reporting that heating contractors are showing up selling door-to-door in BC communities.

Before you choose a heating contractor consider the following tips:

Start with the BBB. You can find out helpful information like, owners, company addresses, and customer service information by visiting the company’s reliability report at: www.mbc.bbb.org

Hire heating contractors who:

• Are licensed with the BC Safety Authority; call 1.866.566 SAFE (7233)

• Are or employ certified gas fitters

• Are bonded and insured for liability and property damage

• Can provide you a copy of the gas permit authorizing the company to work on your heating system

• Offer warranties that cover equipment, materials and labour

• Offer maintenance and service after installation and after warranties have expired

• Provide customer references

Get at least two estimates for the work. All bids should be in writing and should provide a full description of the services to be provided and the materials to be used.

• Compare more that just cost. Check the size and rated efficiency of the equipment each contractor recommends.

Ask each contractor how they arrived at recommending a particular sized system. Check the warranty offered and make certain you understand it.

Report misleading door-to-door sales practices. Consumer Protection BC can help with allegations of misleading door-to-door sales practices. For complaints, contact the Consumer Protection BC at 1.888.564.9963 or go to: www.consumerprotectionbc.ca.

DUCTZ Works to Improve Indoor Air Quality During National Indoor Toxic Mold Awareness Month

Monday, September 28th, 2009

DUCTZ, the nation’s largest air duct cleaning and HVAC restoration franchise organization, is doing its part to raise awareness of how indoor mold and mycotoxins can adversely affect health as part of National Indoor Toxic Mold Awareness Month from September 5, 2009 through October 5, 2009.

“National Indoor Toxic Mold Awareness Month is a great opportunity for people to learn more about the dangers and hazards that can come from mold inside air ventilation systems,” said John Rotche, President of DUCTZ. “We are helping to spread the word about the adverse affects of poor indoor air quality and also aid in the prevention of the growth of indoor mold.”

According to Tom Yacobellis, Vice President of Corporate Operations, “Indoor mold can create a variety of respiratory and health problems including chronic asthma, allergies, respiratory inflammation and other serious lung illnesses. HVAC system cleanings can help alleviate these symptoms while enhancing indoor air quality and ensuring that air systems deliver clean, fresh air.”

“The negative health effects of mycotoxins are a function of the concentration, the duration of exposure and person’s general health and sensitivities. It is imperative that good moisture controls and ventilation systems within residential homes and other buildings are put in place and evaluated as needed, helping to limit potential health risks,” said Yacobellis.

Specialized certifications are necessary for working within residential and commercial industries to optimize ventilation systems and improve indoor air quality. DUCTZ professionals that hold a National Air Duct Cleaners Association (NADCA) Ventilation System Mold Remediator (VSMR) certification undergo specific training that ensures an understanding of microbiological contamination, project assessment, and how to apply NADCA and other industry standards. Every DUCTZ professional undergoing the VSMR certification must be Air System Cleaning Specialist (ASCS) certified. The ASCS certification by NADCA signifies a high level of professionalism in the cleaning and restoration industry. Through certification, trained personnel demonstrate requisite knowledge of HVAC system cleaning, NADCA standards, and OSHA regulations. By passing a rigorous certification examination, DUCTZ professionals achieve a reputation of reliability and competence.

DUCTZ provides a number of specialized ‘green’ and energy efficient services for commercial and residential customers, including a patented air duct cleanliness treatment, UV lighting, high capacity filtration and dryer vent cleaning. DUCTZ is an approved Energy Star service provider, assuring that cleaning processes meet the strict energy efficiency guidelines set by the Environmental Protection Agency and the US Department of Energy for the Energy Star program.

“There are many benefits to keeping your HVAC system optimized,” said Tom Yacobellis, Vice President of Corporate Operations. “National Indoor Toxic Mold Awareness Month gives us a great opportunity to educate people who otherwise may never have known the dangers of poor indoor air quality.”

About DUCTZ

DUCTZ is the nation’s largest air duct cleaning and heating, ventilation and air conditioning (HVAC) restoration company. DUCTZ is an Energy Star partner, helping homeowners and businesses to save money by optimizing HVAC system efficiency through cleaning and restoration. DUCTZ also provides microbial maintenance controls and chemical-free processes for reducing biological contaminants. DUCTZ is a member of the National Air Duct Cleaner’s Association (NADCA), Indoor Air Quality Association (IAQA) and Air Conditioning Contractors Association (ACCA), leading industry standards. DUCTZ was featured on cable television’s show Designing Spaces, and in Entrepreneur magazine’s January 2009 issue, was ranked #1 in its category and in the upper half of the Top 500 Franchises in the United States. For more information, visit www.ductz.com.

BBB advises finding reliable companies to help prep your home for cooler weather

Monday, September 28th, 2009

I broke down and turned on the furnace for the first time this week and it made me think about all the chores — besides tuning up the furnace — that come with the arrival of cooler weather: winterizing sprinkler systems, applying weatherstripping, cleaning chimneys, washing windows, patching driveways, raking leaves, cleaning out rain gutters, installing energy-efficient doors and windows, fixing leaky roofs, redoing or adding to the landscape, and maybe even adding on to the house.

If you already know who to call, then you’re one step ahead of the game. But if you’ve never had to outsource fall jobs before or if you’re new to town, then you’ll want to find reliable businesses you can trust.

Start by asking friends, family and colleagues for recommendations. You also check the BBB for names of accredited businesses. You can skip asking for recommendations all together and use BBB eQuote to get bids and information from reliable businesses.

After you gather at least three potential businesses to contact, your next step is to check out their BBB Reliability Reports. The BBB’s database — easy to access online at wynco.bbb.org — includes 14,000 businesses in northern Colorado and greater Wyoming. Of those, about 4,100 are BBB Accredited, which means they’re trustworthy businesses that pledge to uphold high ethical standards.

Your second step is to check references. Call them and ask detailed questions about the work they had done. If feasible, ask if you can see the finished project. Ask them if they would hire the contractor again.

Now it’s time to take matters into your own hands. The following list of questions should be asked of all businesses you consider hiring for home projects big or small:

• How long has the company been in business and where is it located? Answers to this question will separate those who live and work in the community from those who travel town to town, state to state — they’re known as “travelers” — in search of work.

• Is the business bonded and insured? Does it have proper business licenses? Ask to see papers verifying this.

• What about warranties? Find out what kind of warranties are provided on both the work and materials. Keep good records so you’re prepared for any problems down the line.

• Does the business have its own crew? Or does it rely on subcontractors? Make sure that you know who the onsite supervisor is for your project. What is the person’s experience? Will they speak and make decisions for the business owner in his or her absence?

• Project timetable? Ask when the job will start and when it will be completed. Ask to have the timetable included in the contract. While you want to remain flexible, oftentimes flexibility turns into delays.

• What will the project cost? Ask for an itemized proposal that includes type of materials so that you can compare apples to apples. Find out the type of payment plan that’s expected and if a deposit is required. The BBB advises that you not pay in cash and that you don’t pay the entire amount upfront.

For more consumer information or to check out the BBBlog, visit wynco.bbb.org or call (970) 484-1348 or (800) 564-0371.

Direct Energy: Fall Arrives Tomorrow-Or Does It?

Sunday, September 27th, 2009

Survey Shows That Most Canadians Have Another “First Day” of Fall

TORONTO, ONTARIO–(Sept. 21, 2009) – Fall officially arrives at 5:18 p.m. EDT tomorrow, but most Canadians don’t see it that way, according to an Angus Reid survey conducted for Direct Energy.

Scientifically speaking, Fall arrives with the Autumnal Equinox – one of two times during the year when the sun is directly over the equator, making the length of night and day about equal. (The other time is the Vernal Equinox, when Spring officially arrives.)

But for almost one in four Canadians, the Fall season began weeks ago when they headed back to school. Another 16 per cent said Thanksgiving, on Oct. 12th this year, will be the start of Fall and 6 per cent wait until the frost is on the pumpkin at Halloween before really acknowledging that summer is over.

When asked what specifically signaled the change of seasons for them, the eyes had it. Almost four in five said they know Fall has arrived when they see with their own eyes that the leaves are changing colour.

But we also have a host of Fall rituals, including shutting down the air conditioner, firing up the furnace and otherwise preparing our homes for the changing seasons.

This summer’s unpredictable weather has further clouded the Fall issue, which is why Direct Energy is advising Canadians to be prepared for that inevitable first cold snap by testing their furnaces now in order to avoid a last-minute rush if it needs to be serviced.

“People often get caught off-guard when the first cold day occurs,” said Dave Walton, Director of Home Ideas at Direct Energy. “After having the furnace off for the Summer, it’s important to turn it on and make sure it is working properly before you need it. If there are any issues, leave yourself time to have proper maintenance done so you and your family don’t end up sitting in a cold house.”

Walton also reminds us that home energy efficiency is easy to incorporate into Fall rituals. Here are Dave’s top five tips for homeowners:

1. Proper furnace maintenance: Take the time to ensure your furnace is working properly before the first cold snap hits by turning it on once every 60 days when you aren’t using it, and scheduling a maintenance appointment. Clean or replace your furnace’s filter every 2 – 3 months and save as much as 10 per cent on your heating bill.

2. Cover your air conditioner: By preparing your air conditioner for the cold winter and covering it with a properly fitted cover, you can help ensure it is in top form come next Summer.

3. Out with the old, in with the new: Consider upgrading your old furnace to a new energy efficient unit. Not only will you be saving money on your heating bills, you will also be helping to reduce greenhouse gas emissions. A mid-efficiency furnace operates at 80 per cent efficiency, so 20 cents of each dollar spent goes up the chimney. A new high-efficiency furnace operates at over 90 per cent. Keep in mind, there’s a new national minimum energy performance standard for residential gas furnaces which rolls out on December 31, 2009. The new standard, which requires a minimum of 90% efficiency, is only applicable to new purchases and does not require homeowners to switch out existing furnaces regardless of age. Many high-efficiency furnaces are eligible for government rebates.

4. Get a home energy audit: A home energy audit can help identify areas where your home can be more energy efficient – like window and doors, or appliances. You may even qualify for a federal or provincial rebate if you implement the suggested changes.

5. Cleaner ducts mean cleaner air: By cleaning your ducts, your home ventilation system will operate more efficiently and will help you to breathe easier this winter by improving indoor air quality and reducing the amount of dust in the air.

For more information visit www.directenergy.com.

About the Survey

The online survey was conducted by Angus Reid Strategies on behalf of Direct Energy from August 28-30, 2009. The survey was conducted among a randomly-selected, representative sample of 1,001 adult Canadians aged 18 and over who are members of the Angus Reid Forum online panel. The margin of error for the overall sample is +/- 3.1%, 19 times out of 20.

About Direct Energy

Direct Energy is one of North America’s largest energy and energy-related services providers with over 5 million residential and commercial customer relationships. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE:CNA), one of the world’s leading integrated energy companies, Direct Energy operates in 21 states plus DC and 10 provinces in Canada. To learn more about Direct Energy, visit www.directenergy.com.

Direct Energy can offer more tips for home energy efficiency this Fall and information about the survey.

New furnace standards are coming to Canada

Sunday, September 27th, 2009

The Heating, Refrigeration, and Air Conditioning Institute of Canada (HRAI) reports that a new national minimum energy performance standard for residential gas furnaces will go into effect on December 31, 2009. This standard will apply to virtually all gas furnaces sold in Canada and will require a minimum fuel efficiency level of 90%. This level of efficiency is achieved by using well-established “condensing technology”, where the products of combustion are vented through a plastic pipe, most commonly routed through a side wall.

The implementation of this standard is part of Canada’s ongoing efforts to address climate change and improve the environment. Energy efficient furnaces are also cost-effective for consumers. The installation of a condensing gas furnace (minimum 90% efficiency) will result in a fuel consumption and cost reduction of about 12% when compared to furnaces at the current standard. The dollar amount will depend on the house size and heat loss. In addition to these savings, the installation may be eligible for an ecoEnergy Retrofit grant from the federal government and complementary provincial programs in some parts of the country. Additional financial assistance may be available through the home renovation tax credit that was introduced in the federal budget early in 2009.

The first-time installation of a high efficiency gas furnace typically requires changes to the venting system. In some cases, hot water heater venting alterations may be necessary as well. Depending on the home, the additional costs will almost always be offset by future efficiency gains and operating cost savings. There may be some situations, however, where through-wall venting can be more complex. Examples include narrow, attached houses with front and rear obstructions, closely spaced doorways and large windows or full-width porches and/ or decks.

If your house is narrow and attached to neighboring dwellings (on both sides), and your current gas furnace is more than 15 years old, you should consider consulting with a licensed heating, ventilating and air conditioning (HVAC) professional who will assess your specific situation and recommend solutions for your home. A listing of qualified professionals can be found on www.hrai.ca.

Study that proves cleaning your HVAC system improves energy efficiency.

Tuesday, September 15th, 2009

A study to provide field testing tools for measuring the energy consumption of HVAC (Heating Ventilation and Air Conditioning) systems has been commissioned by NADCA (National Air Duct Cleaners Association) and carried out by the University of Colorado. The theory is that HVAC system pressure drops and energy savings go hand in hand.
Researchers have been hard at work developing a computer model of the field testing tool in several ways including the typical HVAC component sizes, whether the Air Handling Unit and associated duct work is in the basement, garage, attic or crawl space and the geographical location by climate zone and other considerations.
At this point the study is graduating from computer model to full scale laboratory work, including individual HVAC components including cooling coil, filter, supply and return air ducts. This lab work has brought credit and validation to the computer model.
So far the results have been staggering, the computer model showed that filter type could effect the energy efficiency of a HVAC system by as much as 5%, well not maintaining your filter and letting it get plugged up caused wallet whopping %20 energy efficient loss. For those who have air conditioning systems and let the coil go for more than one year between cleaning be prepared for a 15% increase in energy loss. The biggest energy waster of the bunch is duct leakage loss on both the supply and return air ducts. A 10% loss was used as the reference but study’s have showed as much as 40% losses in the average home, this resulted in a 45% loss in energy.
Right now The university of Colorado is finishing their laboratory tests and the full report is expected to come out in 2010. The study when completed will include pressure loss, temperature, relative humidity and air flow at multiple essential points throughout the laboratory HVAC system.
This study has already proven that regular cleaning of all HVAC components including your furnace and air conditioning systems has a major effect on the energy efficiency of your home, be sure to watch for updates on this study at Furnace Cleaning .info